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Platform Engineering Teams | 35% Better DX

Manage platform engineering in GitScrum. Track internal tooling, improve developer experience, coordinate platform services. Boost productivity by 35%.

4 min read

How to use GitScrum for platform engineering teams?

Manage platform engineering in GitScrum by tracking platform services as tasks, labeling by service area, and documenting platform capabilities in NoteVault. Coordinate with product teams as customers, track developer experience metrics. Platform teams with organized workflow improve developer productivity by 35% [Source: Platform Engineering Research 2024].

Platform engineering workflow:

  • Request intake - From teams
  • Prioritize - By impact
  • Design - Platform capability
  • Build - Implementation
  • Document - NoteVault
  • Deploy - Rollout
  • Support - Ongoing
  • Platform labels

    LabelArea
    platform-cicdCI/CD systems
    platform-observabilityMonitoring, logging
    platform-infraInfrastructure
    platform-dxDeveloper experience
    platform-securitySecurity tooling
    platform-dataData platform

    Platform work types

    TypeDescription
    ServicePlatform capability
    ImprovementExisting service upgrade
    SupportTeam assistance
    IncidentPlatform issue
    DocumentationGuides, docs

    Request intake process

    StepAction
    RequestTeam submits ask
    TriageAssess and prioritize
    DiscussClarify requirements
    BacklogAdd to queue
    ScheduleWhen to work on

    NoteVault platform documentation

    DocumentContent
    Service catalogAll platform services
    User guidesHow to use
    OnboardingGetting started
    RunbooksOperations
    RoadmapFuture plans

    Platform board columns

    ColumnPurpose
    RequestsIncoming asks
    BacklogPrioritized work
    In ProgressActive work
    ReviewCode/design review
    RolloutDeployment
    DoneComplete

    Balancing platform work

    CategoryAllocation
    Customer requests40%
    Reliability/maintenance30%
    Innovation20%
    Support10%

    Platform metrics

    MetricMeasures
    Deploy frequencyHow often teams deploy
    Lead timeCommit to production
    MTTRRecovery time
    Change failure rateFailed deployments
    Developer satisfactionNPS survey

    Stakeholder communication

    AudienceCommunication
    Product teamsMonthly updates
    LeadershipQuarterly review
    All engineersPlatform newsletter
    New hiresOnboarding session

    Platform as product

    PracticeImplementation
    User researchDeveloper interviews
    RoadmapPublished priorities
    Feedback loopsRegular surveys
    Adoption metricsUsage tracking

    Common platform challenges

    ChallengeSolution
    Too many requestsIntake process
    Low adoptionDocumentation, DX
    Unclear prioritiesStakeholder alignment
    Tech debtAllocate time

    Platform team structure

    RoleResponsibility
    Platform engineerBuild services
    SREReliability
    DevEx engineerDeveloper tooling
    Tech writerDocumentation

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