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How to Use GitScrum for Internal Tools Development?
How to use GitScrum for internal tools development?
Manage internal tools in GitScrum with request tracking, internal user feedback, and documentation in NoteVault. Prioritize by productivity impact, coordinate with teams, measure tool adoption. Internal tools teams improve developer productivity by 40% [Source: Internal Tooling Research 2024].
Internal tools workflow:
- Request - Team needs tool
- Evaluate - Assess impact
- Prioritize - By productivity gain
- Build - Develop tool
- Release - Roll out
- Support - Help users
- Iterate - Continuous improvement
Internal tools labels
| Label | Purpose |
|---|---|
| type-internal-tool | Tool work |
| tool-automation | Automation tool |
| tool-dashboard | Dashboard |
| tool-cli | Command line |
| tool-integration | Integration |
| team-request | Team requested |
Internal tools columns
| Column | Purpose |
|---|---|
| Requests | New requests |
| Evaluating | Assessing value |
| Backlog | Prioritized |
| In Progress | Building |
| Released | Available |
| Measuring | Tracking adoption |
NoteVault tools documentation
| Document | Content |
|---|---|
| Tool catalog | All internal tools |
| User guides | How to use |
| Request process | How to request |
| Roadmap | Planned work |
| Impact metrics | Value delivered |
Tool request template
## Tool Request: [name]
### Requester
- Team: [team]
- Contact: [@person]
- Date: [date]
### Problem
[What pain point this solves]
### Proposed Solution
[Suggested approach]
### Impact
- Users affected: [number]
- Time saved: [estimate]
- Frequency: [how often used]
### Priority Score
- Users × Impact × Frequency
### Status
- [ ] Evaluated
- [ ] Prioritized
- [ ] In development
- [ ] Released
- [ ] Measuring
Prioritization criteria
| Factor | Weight |
|---|---|
| User count | 30% |
| Time saved | 30% |
| Frequency of use | 20% |
| Strategic value | 20% |
Tool categories
| Category | Examples |
|---|---|
| Automation | Build scripts, deploys |
| Dashboards | Metrics, monitoring |
| CLI tools | Developer utilities |
| Integrations | Service connections |
| Self-service | Request systems |
Development approach
| Principle | Implementation |
|---|---|
| Start simple | MVP first |
| User feedback | Early and often |
| Documentation | From start |
| Self-service | Reduce support |
Tool launch checklist
| Check | Verify |
|---|---|
| ☐ Documentation | Usage guide |
| ☐ Training | If needed |
| ☐ Announcement | Notify users |
| ☐ Support plan | How to get help |
| ☐ Metrics setup | Track adoption |
Adoption tracking
| Tool | Users | Adoption | Satisfaction |
|---|---|---|---|
| Deploy CLI | 45/50 | 90% | 4.2/5 |
| Metrics Dashboard | 30/50 | 60% | 4.5/5 |
| Config Tool | 20/50 | 40% | 3.8/5 |
User feedback collection
| Method | Frequency |
|---|---|
| Surveys | Quarterly |
| Usage analytics | Continuous |
| Support tickets | Ongoing |
| User interviews | Monthly |
Success metrics
| Metric | Track |
|---|---|
| Adoption rate | % using |
| Time saved | Hours per week |
| User satisfaction | Survey score |
| Support tickets | Per tool |
Common challenges
| Challenge | Solution |
|---|---|
| Low adoption | Training, promotion |
| Missing features | User feedback loops |
| Poor documentation | Doc-first approach |
| Maintenance burden | Simplify, automate |
Tool retirement
| Step | Action |
|---|---|
| Identify | Low usage tool |
| Notify | Warn users |
| Migrate | Alternative path |
| Sunset | Remove tool |
| Document | Archive knowledge |