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Bug Tracking e Triagem no GitScrum | GitScrum

Use GitScrum para bug tracking eficaz, triagem de defeitos e gestão de bugs. Organize por prioridade e severidade com workflows ágeis automatizados.

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How to use GitScrum for bug tracking and triage?

Use GitScrum for bug tracking by creating tasks with "bug" labels, setting priority and severity labels, and using a triage workflow. New bugs enter Backlog, get triaged for priority, then flow through development columns. Teams with structured triage reduce bug resolution time by 35% [Source: Software Quality Research 2024].

Bug tracking workflow:

  • Report bug - Create task with details
  • Label - Add type-bug, severity
  • Triage - Assess priority
  • Prioritize - Place in backlog
  • Fix - Development workflow
  • Verify - QA confirmation
  • Close - Mark Done
  • Bug report template

    FieldContent
    TitleClear bug description
    Steps to reproduceNumbered steps
    Expected behaviorWhat should happen
    Actual behaviorWhat happens
    EnvironmentOS, browser, version
    Screenshots/logsVisual evidence

    Bug labels

    CategoryLabels
    Typetype-bug
    Severitysev-1, sev-2, sev-3, sev-4
    Prioritypriority-p1, priority-p2, etc.
    Areacomponent-frontend, etc.
    Statusneeds-info, confirmed, wont-fix

    Severity definitions

    SeverityDefinition
    SEV-1System down, no workaround
    SEV-2Major feature broken
    SEV-3Minor feature issue
    SEV-4Cosmetic, low impact

    Priority vs Severity

    AspectSeverityPriority
    MeasuresTechnical impactBusiness urgency
    Set byTechnical assessmentProduct decision
    ChangesRarelyBased on context
    ExampleHigh severity, low priority: rare edge case

    Triage meeting agenda

    ItemTime
    Review new bugs5 min
    Assign severity5 min
    Set priority5 min
    Assign owner5 min
    Update backlog5 min

    Bug workflow columns

    ColumnPurpose
    TriageNew bugs
    BacklogPrioritized bugs
    ReadyReady to work
    In ProgressBeing fixed
    TestingVerification
    DoneResolved

    Bug allocation strategy

    CapacityAllocation
    Features70%
    Bugs20%
    Tech debt10%

    Critical bug escalation

    ScenarioAction
    SEV-1 reportedImmediate notification
    No ownerAssign on-call
    BlockedEscalate to lead
    Long openReview in standup

    Bug metrics to track

    MetricPurpose
    Open bug countBacklog health
    Bug ageResolution speed
    Escape rateQuality indicator
    Time to fixDevelopment efficiency
    Reopen rateFix quality

    Preventing bug accumulation

    PracticeImplementation
    Regular triageWeekly minimum
    Bug budgetsSprint allocation
    Won't fix decisionsClose low-value
    Root causePrevent recurrence

    Bug documentation

    DocumentContent
    Triage criteriaHow to assess
    Severity guideDefinitions
    EscalationWhen and how
    WorkflowProcess steps

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