GitScrum / Docs
Todas as Boas Práticas

Projetos de Desenvolvimento SaaS | GitScrum

Gerencie projetos de desenvolvimento SaaS usando GitScrum. Rastreie features multi-tenant, integração de billing e desenvolvimento orientado ao cliente.

4 min de leitura

How to use GitScrum for SaaS development projects?

Manage SaaS development in GitScrum with labels for tenant features, billing integration tracking, and customer feedback organization. Coordinate feature development with customer success input, track recurring revenue impact. SaaS teams with customer-aligned workflow improve retention by 30% [Source: SaaS Development Research 2024].

SaaS workflow:

  • Request intake - Customer/internal
  • Prioritize - Revenue impact
  • Design - Multi-tenant aware
  • Develop - Feature + billing
  • Test - Multi-tenant testing
  • Release - Feature flag rollout
  • Communicate - Customer notification
  • SaaS labels

    LabelPurpose
    area-multi-tenantTenant features
    area-billingBilling/subscription
    area-onboardingUser onboarding
    area-adminAdmin portal
    area-integrationsThird-party integrations
    customer-requestCustomer asked for it
    churn-riskRetention related

    Priority framework

    PriorityImpact
    P1 Churn preventionRetain revenue
    P2 ExpansionGrow revenue
    P3 AcquisitionNew revenue
    P4 EfficiencyReduce costs
    P5 Nice-to-haveLow impact

    SaaS columns

    ColumnPurpose
    RequestsCustomer asks
    BacklogPrioritized work
    In ProgressDevelopment
    BetaLimited release
    GAGeneral availability
    DoneComplete

    NoteVault SaaS documentation

    DocumentContent
    Feature specsRequirements
    Multi-tenant guideArchitecture
    Billing configPricing, plans
    Onboarding flowsUser journeys
    Customer requestsRequest log

    Customer request workflow

    StepAction
    ReceiveCustomer request
    LogCreate task, tag customer
    EvaluateImpact, frequency
    PrioritizeAdd to backlog
    DevelopStandard workflow
    NotifyTell customers

    Multi-tenant considerations

    AspectTracking
    Data isolationSecurity review
    PerformancePer-tenant limits
    CustomizationConfig options
    BillingPlan enforcement

    Billing integration tasks

    Task TypeExample
    Plan creationNew pricing tier
    Usage meteringTrack usage for billing
    Upgrade flowPlan upgrade UX
    InvoiceInvoice generation

    Feature flag rollout

    PhaseAudience
    InternalTeam testing
    AlphaSelect customers
    BetaExpanded customers
    GAAll customers

    Customer success coordination

    ActivityPurpose
    Request intakeCollect customer needs
    Priority inputRevenue context
    Beta selectionChoose beta customers
    Launch commsCustomer notification

    SaaS metrics

    MetricTrack
    Feature adoption% using new features
    Churn related to featuresFeature-churn correlation
    Request velocityRequests completed
    Customer satisfactionNPS, survey

    Common SaaS issues

    IssueSolution
    Feature bloatPrioritization discipline
    Customer noiseRequest voting
    Billing complexityDedicated tasks
    Multi-tenant bugsTenant testing

    SaaS task template

    ## Feature: [name]
    
    ### Business Impact
    - Revenue impact: [estimate]
    - Customers requesting: [count]
    - Churn risk addressed: [yes/no]
    
    ### Multi-tenant Considerations
    - Data isolation: [approach]
    - Plan availability: [which plans]
    - Usage limits: [limits]
    
    ### Billing Impact
    - [ ] New billable feature
    - [ ] Plan change required
    - [ ] Usage metering
    
    ### Rollout Plan
    - [ ] Internal testing
    - [ ] Beta customers: [list]
    - [ ] GA date: [date]
    

    Related articles