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Continuous Improvement Practices

Great teams improve constantly. GitScrum helps track improvement experiments and measure their impact on team performance.

Improvement Mindset

Kaizen Principles

CONTINUOUS IMPROVEMENT PHILOSOPHY:
┌─────────────────────────────────────────────────────────────┐
│                                                             │
│ KAIZEN: "Change for better"                                │
│                                                             │
│ CORE PRINCIPLES:                                            │
│ ────────────────                                            │
│                                                             │
│ SMALL CHANGES:                                              │
│ Big transformations fail                                  │
│ Small improvements compound                               │
│ 1% better each sprint = 26% better per year              │
│                                                             │
│ EVERYONE IMPROVES:                                          │
│ Not just managers/leads                                   │
│ Every team member suggests                                │
│ Every team member experiments                             │
│                                                             │
│ MEASURE BEFORE/AFTER:                                       │
│ No improvement without measurement                        │
│ Know if change helped                                     │
│ Data over opinions                                        │
│                                                             │
│ EXPERIMENT, DON'T MANDATE:                                  │
│ "Let's try for 2 sprints"                                │
│ Not "We're doing this forever"                           │
│ Safe to fail                                               │
│                                                             │
│ ─────────────────────────────────────────────────────────── │
│                                                             │
│ IMPROVEMENT CYCLE:                                          │
│ ┌─────────────────────────────────────────────────────────┐│
│ │                                                         ││
│ │    ┌─────────┐        ┌─────────┐                      ││
│ │    │ OBSERVE │───────→│  PLAN   │                      ││
│ │    └─────────┘        └────┬────┘                      ││
│ │         ▲                  │                           ││
│ │         │                  ▼                           ││
│ │    ┌────┴────┐        ┌─────────┐                      ││
│ │    │ REFLECT │←───────│   DO    │                      ││
│ │    └─────────┘        └─────────┘                      ││
│ │                                                         ││
│ │    Observe → Plan → Do → Reflect → Repeat             ││
│ │                                                         ││
│ └─────────────────────────────────────────────────────────┘│
└─────────────────────────────────────────────────────────────┘

Improvement Process

Finding Improvements

IDENTIFYING OPPORTUNITIES:
┌─────────────────────────────────────────────────────────────┐
│                                                             │
│ SOURCES OF IMPROVEMENT IDEAS:                               │
│                                                             │
│ RETROSPECTIVES:                                             │
│ "What should we do differently?"                          │
│ Regular source of ideas                                   │
│ Team-generated                                            │
│                                                             │
│ METRICS:                                                    │
│ Cycle time trending up?                                   │
│ Defect rate increasing?                                   │
│ Velocity unstable?                                        │
│                                                             │
│ PAIN POINTS:                                                │
│ "This is frustrating every time"                         │
│ "We keep making this mistake"                            │
│ "This takes way too long"                                │
│                                                             │
│ INCIDENTS:                                                  │
│ "What caused this production issue?"                     │
│ Root cause = improvement opportunity                      │
│                                                             │
│ ─────────────────────────────────────────────────────────── │
│                                                             │
│ IMPROVEMENT BACKLOG:                                        │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ IMPROVEMENT IDEAS                                       ││
│ │                                                         ││
│ │ HIGH IMPACT:                                             ││
│ │ • Automate deployment (2 hours manual → 5 min)        ││
│ │ • Add pre-commit hooks (catch errors earlier)         ││
│ │ • Daily async standups (save 30 min/day)              ││
│ │                                                         ││
│ │ MEDIUM IMPACT:                                           ││
│ │ • Improve code review checklist                        ││
│ │ • Better PR templates                                  ││
│ │ • Update documentation                                 ││
│ │                                                         ││
│ │ LOW PRIORITY:                                            ││
│ │ • Rename some variables                                ││
│ │ • Reorganize folder structure                          ││
│ └─────────────────────────────────────────────────────────┘│
└─────────────────────────────────────────────────────────────┘

Running Experiments

IMPROVEMENT EXPERIMENTS:
┌─────────────────────────────────────────────────────────────┐
│                                                             │
│ EXPERIMENT STRUCTURE:                                       │
│                                                             │
│ HYPOTHESIS:                                                 │
│ "If we do [CHANGE], we expect [OUTCOME]"                 │
│                                                             │
│ MEASURE:                                                    │
│ "We'll track [METRIC] to know if it worked"              │
│                                                             │
│ DURATION:                                                   │
│ "We'll try for [TIME PERIOD]"                            │
│                                                             │
│ DECISION:                                                   │
│ "After [TIME], we'll decide: keep, adjust, or stop"     │
│                                                             │
│ ─────────────────────────────────────────────────────────── │
│                                                             │
│ EXPERIMENT TASK:                                            │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ IMPROVE-015: Try async standups                        ││
│ │                                                         ││
│ │ HYPOTHESIS:                                              ││
│ │ If we switch to async standups, we'll save           ││
│ │ 30 min/day of meeting time while maintaining         ││
│ │ team coordination.                                     ││
│ │                                                         ││
│ │ CURRENT STATE:                                           ││
│ │ • 15-min daily standup                                ││
│ │ • Sometimes runs 20-30 min                            ││
│ │ • Some people find it low value                       ││
│ │                                                         ││
│ │ EXPERIMENT:                                              ││
│ │ • Post updates in Slack by 10am                       ││
│ │ • Optional 15-min sync for blockers only             ││
│ │ • Run for 2 sprints                                   ││
│ │                                                         ││
│ │ METRICS:                                                 ││
│ │ • Time in meetings (goal: -30 min/day)                ││
│ │ • Blocker resolution time (goal: same or better)     ││
│ │ • Team satisfaction (survey)                          ││
│ │                                                         ││
│ │ REVIEW DATE: End of Sprint 14                         ││
│ └─────────────────────────────────────────────────────────┘│
│                                                             │
│ AT REVIEW:                                                  │
│ ───────────                                                 │
│ Compare metrics before/after                              │
│ Decide: Keep? Adjust? Revert?                             │
│ Document learnings                                        │
└─────────────────────────────────────────────────────────────┘

Tracking Improvements

Improvement Board

IMPROVEMENT TRACKING:
┌─────────────────────────────────────────────────────────────┐
│                                                             │
│ IMPROVEMENT KANBAN:                                         │
│                                                             │
│ IDEAS     EXPERIMENTING    ADOPTED     ABANDONED           │
│ ──────    ─────────────    ───────     ─────────           │
│ ┌──────┐  ┌──────┐         ┌──────┐    ┌──────┐            │
│ │Async │  │Pre-  │         │Auto  │    │Pair  │            │
│ │retro │  │commit│         │deploy│    │always│            │
│ │format│  │hooks │         │      │    │(too  │            │
│ └──────┘  └──────┘         └──────┘    │much) │            │
│ ┌──────┐  ┌──────┐         ┌──────┐    └──────┘            │
│ │Better│  │Async │         │Daily │                        │
│ │sprint│  │stand │         │code  │                        │
│ │review│  │ups   │         │review│                        │
│ └──────┘  └──────┘         └──────┘                        │
│                                                             │
│ ─────────────────────────────────────────────────────────── │
│                                                             │
│ QUARTERLY REVIEW:                                           │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ Q4 Improvement Summary                                 ││
│ │                                                         ││
│ │ EXPERIMENTS RUN: 8                                      ││
│ │ ADOPTED: 5                                              ││
│ │ ABANDONED: 3                                            ││
│ │                                                         ││
│ │ IMPACT:                                                  ││
│ │ • Deploy time: 2 hours → 10 min                       ││
│ │ • Bug escape rate: 15% → 8%                           ││
│ │ • Meeting time: -3 hours/week                         ││
│ │                                                         ││
│ │ TOP WINS:                                                ││
│ │ 1. Automated deployments                              ││
│ │ 2. Pre-commit hooks                                   ││
│ │ 3. Async standups                                     ││
│ │                                                         ││
│ │ LEARNINGS:                                               ││
│ │ "Pair programming all day was too exhausting"        ││
│ │ "Small automation has big compound effect"           ││
│ └─────────────────────────────────────────────────────────┘│
└─────────────────────────────────────────────────────────────┘

Making It Stick

Building the Habit

SUSTAINING IMPROVEMENT:
┌─────────────────────────────────────────────────────────────┐
│                                                             │
│ RITUALS:                                                    │
│ ────────                                                    │
│                                                             │
│ EVERY SPRINT:                                               │
│ • Retro generates 1-2 improvement actions                 │
│ • Review previous improvement experiments                 │
│ • Celebrate adopted improvements                          │
│                                                             │
│ EVERY MONTH:                                                │
│ • Review improvement backlog                              │
│ • Prioritize next experiments                             │
│ • Measure improvement metrics                             │
│                                                             │
│ EVERY QUARTER:                                              │
│ • Big picture improvement review                          │
│ • Share learnings with other teams                        │
│ • Set improvement goals for next quarter                  │
│                                                             │
│ ─────────────────────────────────────────────────────────── │
│                                                             │
│ MAKING TIME:                                                │
│ ─────────────                                               │
│ Reserve improvement capacity:                             │
│ • 10% of sprint for improvements                          │
│ • Or 1 day every 2 weeks                                  │
│ • Or dedicated improvement sprint quarterly               │
│                                                             │
│ ─────────────────────────────────────────────────────────── │
│                                                             │
│ CELEBRATING WINS:                                           │
│ ─────────────────                                           │
│ • Call out improvements in demos                          │
│ • Share metrics improvements                              │
│ • Recognize contributors                                  │
│ • Tell the story to other teams                          │
│                                                             │
│ "Our deploy time went from 2 hours to 10 minutes        │
│ because @alex automated the script!"                     │
│                                                             │
│ LEARNING FROM FAILURES:                                     │
│ ───────────────────────                                     │
│ Abandoned experiments aren't failures                     │
│ "We learned that X doesn't work for us because Y"        │
│ Document why, share learnings                             │
└─────────────────────────────────────────────────────────────┘

Common Improvements

Quick Wins

COMMON IMPROVEMENT AREAS:
┌─────────────────────────────────────────────────────────────┐
│                                                             │
│ AUTOMATION:                                                 │
│ ───────────                                                 │
│ • Automate deployments                                    │
│ • Add pre-commit hooks                                    │
│ • Automate test running                                   │
│ • Slack notifications for builds                          │
│                                                             │
│ MEETINGS:                                                   │
│ ─────────                                                   │
│ • Shorten or eliminate low-value meetings                │
│ • Try async alternatives                                  │
│ • Better agendas                                           │
│ • Time-box strictly                                        │
│                                                             │
│ CODE QUALITY:                                               │
│ ─────────────                                               │
│ • PR templates                                             │
│ • Code review guidelines                                  │
│ • Linting and formatting                                  │
│ • Better test coverage                                    │
│                                                             │
│ PROCESS:                                                    │
│ ────────                                                    │
│ • Definition of Done checklist                            │
│ • Story templates                                          │
│ • WIP limits                                               │
│ • Faster feedback loops                                   │
│                                                             │
│ DOCUMENTATION:                                              │
│ ──────────────                                              │
│ • Keep docs current                                        │
│ • Document decisions                                       │
│ • Runbooks for operations                                 │
│ • Architecture diagrams                                    │
│                                                             │
│ TEAM HEALTH:                                                │
│ ────────────                                                │
│ • Reduce interruptions                                    │
│ • Protect focus time                                       │
│ • Better onboarding                                        │
│ • Knowledge sharing                                        │
└─────────────────────────────────────────────────────────────┘