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How to Use GitScrum for Knowledge Transfer?
How to use GitScrum for knowledge transfer?
Manage knowledge transfer in GitScrum with documentation tasks, handoff tracking, and knowledge capture in NoteVault. Track completion, verify understanding, preserve expertise. Teams with structured knowledge transfer reduce onboarding time by 50% [Source: Knowledge Management Research 2024].
Knowledge transfer workflow:
- Identify - Critical knowledge
- Prioritize - By risk
- Capture - Document
- Transfer - Teach
- Verify - Confirm understanding
- Update - Keep current
- Distribute - Multiple holders
Knowledge transfer labels
| Label | Purpose |
|---|---|
| type-knowledge-transfer | KT work |
| knowledge-critical | Must capture |
| knowledge-system | System docs |
| knowledge-process | Process docs |
| single-point-of-failure | Risk area |
| handoff | Transition |
Knowledge transfer columns
| Column | Purpose |
|---|---|
| To Capture | Needs documentation |
| Documenting | Being written |
| Review | Being verified |
| Transferred | Knowledge shared |
| Complete | Multiple holders |
NoteVault knowledge docs
| Document | Content |
|---|---|
| Knowledge inventory | What exists |
| Critical systems | Key areas |
| Transfer plans | How to transfer |
| Runbooks | How to operate |
| Decision records | Why decisions |
Knowledge transfer template
## Knowledge Transfer: [area/system]
### Knowledge Holder(s)
- Current: [@person]
- Target: [@person]
### Scope
- System/area: [name]
- Criticality: [high/medium/low]
- Risk if lost: [description]
### Transfer Method
- [ ] Documentation
- [ ] Pair programming
- [ ] Shadowing
- [ ] Training session
- [ ] Video recording
### Documentation
- [ ] Architecture overview
- [ ] Runbooks
- [ ] Common issues
- [ ] Decision history
- [ ] Contact points
### Verification
- [ ] Can explain system
- [ ] Can troubleshoot
- [ ] Can make changes
- [ ] Reviewed by others
### Status
- Started: [date]
- Target completion: [date]
- Verified: [date]
Knowledge categories
| Category | Examples |
|---|---|
| System | Architecture, code |
| Process | Workflows, procedures |
| Domain | Business logic |
| Tribal | Undocumented knowledge |
| External | Vendor relationships |
Single point of failure audit
| System | Knowledge Holder | Risk | Action |
|---|---|---|---|
| Billing | @alice | High | Document |
| Auth | @alice, @bob | Medium | OK |
| Analytics | @charlie | High | Transfer |
Documentation types
| Type | Purpose |
|---|---|
| Architecture docs | How it works |
| Runbooks | How to operate |
| Decision records | Why this way |
| FAQs | Common questions |
| Video recordings | Complex processes |
Transfer methods
| Method | Best For |
|---|---|
| Documentation | Reference knowledge |
| Pair programming | Coding skills |
| Shadowing | Day-to-day operations |
| Training | Structured learning |
| Recording | Complex demos |
Employee transition plan
| Week | Focus |
|---|---|
| -4 | Identify critical knowledge |
| -3 | Start documentation |
| -2 | Handoff sessions |
| -1 | Final verification |
| Exit | Exit interview, access revoke |
Verification checklist
| Check | Method |
|---|---|
| ☐ Can explain | Verbal walkthrough |
| ☐ Can operate | Supervised task |
| ☐ Can troubleshoot | Problem scenario |
| ☐ Can teach | Explain to another |
Common knowledge gaps
| Gap | Solution |
|---|---|
| Architecture | System diagrams |
| Why decisions | Decision records |
| Edge cases | Runbooks |
| Contacts | Directory |
| History | Timeline docs |
Knowledge metrics
| Metric | Track |
|---|---|
| Documentation coverage | % systems documented |
| Single points of failure | Count |
| Transfer completion | % completed |
| Doc freshness | Last updated |
Best practices
| Practice | Implementation |
|---|---|
| Regular updates | Quarterly review |
| Multiple holders | At least 2 |
| Accessible docs | NoteVault searchable |
| Exit interviews | Capture remaining |