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Risk Management for Software Projects

Every software project carries risks—technical unknowns, resource constraints, changing requirements, and external dependencies. GitScrum helps teams track and visualize project risks alongside regular tasks, ensuring risk mitigation is part of sprint planning rather than an afterthought. The key is proactive identification and continuous monitoring, not just hoping problems won't happen.

Risk Categories

CategoryExamplesTypical Mitigation
TechnicalComplexity, integration, performanceSpikes, prototypes
ResourceSkill gaps, availability, turnoverCross-training, buffer
ScheduleDependencies, estimation errorsBuffer time, phasing
ScopeCreep, unclear requirementsChange process
ExternalVendors, regulations, marketMonitoring, alternatives

Risk Register

PROJECT RISK REGISTER

RISK REGISTER TEMPLATE:
┌─────────────────────────────────────────────────────────────────────────────┐
│  ID   Risk                Prob  Impact  Score  Owner    Mitigation  Status │
│  ──────────────────────────────────────────────────────────────────────     │
│  R1   API vendor delay    High  High    9      @alex    Alt vendor  Active │
│  R2   Key dev leaves      Med   High    6      @mgr     Cross-train Active │
│  R3   Scope creep         High  Med     6      @pm      Change proc Active │
│  R4   Performance issue   Med   Med     4      @lead    Early test  Monitor│
│  R5   Security vuln       Low   High    3      @sec     Audit       Monitor│
└─────────────────────────────────────────────────────────────────────────────┘

SCORING:
┌─────────────────────────────────────────────────┐
│  Probability:     Impact:                       │
│  High = 3         High = 3                      │
│  Medium = 2       Medium = 2                    │
│  Low = 1          Low = 1                       │
│                                                 │
│  Score = Probability × Impact                   │
│  7-9: Critical (active mitigation required)     │
│  4-6: Significant (monitor closely)             │
│  1-3: Minor (track, may accept)                 │
└─────────────────────────────────────────────────┘

Risk Identification

RISK IDENTIFICATION METHODS

SYSTEMATIC RISK DISCOVERY:
┌─────────────────────────────────────────────────┐
│  At Project Start:                              │
│  ├── Review lessons from similar projects       │
│  ├── Risk brainstorm session with team          │
│  ├── Check common risk checklist                │
│  └── Interview key stakeholders                 │
│                                                 │
│  During Project:                                │
│  ├── Weekly risk review in team meetings        │
│  ├── Listen for "I'm worried about..."          │
│  ├── Monitor blockers and delays                │
│  └── Track estimation misses                    │
│                                                 │
│  Retrospectives:                                │
│  ├── What almost went wrong?                    │
│  ├── What surprised us?                         │
│  └── What would we watch for next time?         │
└─────────────────────────────────────────────────┘

COMMON RISK CHECKLIST:
┌─────────────────────────────────────────────────┐
│  Technical:                                     │
│  ☐ New technology we haven't used before        │
│  ☐ Integration with external systems            │
│  ☐ Performance requirements unclear             │
│  ☐ Security-sensitive functionality             │
│  ☐ Complex data migration                       │
│                                                 │
│  Team:                                          │
│  ☐ Key person dependency (bus factor)           │
│  ☐ Skill gaps for required work                 │
│  ☐ Team member availability                     │
│  ☐ Remote/distributed challenges                │
│                                                 │
│  Process:                                       │
│  ☐ Unclear or changing requirements             │
│  ☐ Multiple stakeholders with conflicts         │
│  ☐ External dependencies                        │
│  ☐ Regulatory/compliance requirements           │
│                                                 │
│  Schedule:                                      │
│  ☐ Hard deadline (regulatory, event)            │
│  ☐ Aggressive timeline                          │
│  ☐ Dependencies on other teams                  │
│  ☐ Unknown scope                                │
└─────────────────────────────────────────────────┘

Risk Assessment

RISK ASSESSMENT FRAMEWORK

DETAILED RISK ANALYSIS:
┌─────────────────────────────────────────────────┐
│  Risk: Third-party API vendor delays            │
│                                                 │
│  Description:                                   │
│  Payment processor API v3 migration may not     │
│  be ready by our target date.                   │
│                                                 │
│  Probability: HIGH                              │
│  ├── Vendor has history of delays               │
│  ├── Their timeline is 2 weeks before ours      │
│  └── No contractual commitment                  │
│                                                 │
│  Impact: HIGH                                   │
│  ├── Blocks payment feature entirely            │
│  ├── $500K revenue at risk                      │
│  └── Launch delay of 4-6 weeks                  │
│                                                 │
│  Risk Score: 9 (Critical)                       │
│                                                 │
│  Early Warning Signs:                           │
│  ├── No beta access by Feb 15                   │
│  ├── Documentation not complete by Feb 1        │
│  └── Vendor stops responding promptly           │
└─────────────────────────────────────────────────┘

IMPACT ASSESSMENT:
┌─────────────────────────────────────────────────┐
│  Impact Type        Low         Med       High  │
│  ──────────────────────────────────────────     │
│  Schedule           <1 week     1-4 week  >4 wk │
│  Budget             <$10K       $10-50K   >$50K │
│  Quality            Minor bugs  Features  Major │
│  Customer           Few users   Some      Many  │
│  Reputation         Internal    Local     Public│
└─────────────────────────────────────────────────┘

Risk Mitigation Strategies

MITIGATION APPROACHES

STRATEGY OPTIONS:
┌─────────────────────────────────────────────────┐
│  AVOID:                                         │
│  └── Eliminate the risk by not doing the thing  │
│      Example: Don't use unproven technology     │
│                                                 │
│  MITIGATE:                                      │
│  └── Reduce probability or impact               │
│      Example: Add more testing to catch issues  │
│                                                 │
│  TRANSFER:                                      │
│  └── Shift risk to another party                │
│      Example: Insurance, vendor SLAs            │
│                                                 │
│  ACCEPT:                                        │
│  └── Acknowledge and plan for consequence       │
│      Example: Small risk with minimal impact    │
└─────────────────────────────────────────────────┘

MITIGATION EXAMPLES:
┌─────────────────────────────────────────────────┐
│  Risk: Key developer leaves                     │
│                                                 │
│  Mitigations:                                   │
│  ├── Cross-train second person on critical area │
│  ├── Document tribal knowledge                  │
│  ├── Regular code reviews for knowledge sharing │
│  └── Retention discussion with management       │
│                                                 │
│  Owner: @engineering_manager                    │
│  Status: In progress (cross-training started)   │
│  Due: End of sprint 5                           │
└─────────────────────────────────────────────────┘

MITIGATION FOR TECHNICAL RISK:
┌─────────────────────────────────────────────────┐
│  Risk: New technology may not perform           │
│                                                 │
│  Mitigation Plan:                               │
│  1. Sprint 1: Spike to evaluate (2 days)        │
│  2. Sprint 2: Prototype with realistic load     │
│  3. Decision point: Go/No-Go by end of sprint 2 │
│  4. Fallback: Use proven alternative            │
│                                                 │
│  Success Criteria:                              │
│  ├── Handle 1000 req/sec                        │
│  ├── Latency < 100ms p99                        │
│  └── Team comfortable with technology           │
└─────────────────────────────────────────────────┘

Risk Monitoring

RISK MONITORING PROCESS

WEEKLY RISK REVIEW:
┌─────────────────────────────────────────────────┐
│  Meeting: Weekly project standup (last 5 min)   │
│                                                 │
│  Review each active risk:                       │
│  ├── Has probability changed?                   │
│  ├── Has impact changed?                        │
│  ├── Mitigation progress update                 │
│  ├── Any early warning signs observed?          │
│  └── New risks identified this week?            │
│                                                 │
│  Actions:                                       │
│  ├── Update risk register                       │
│  ├── Escalate if needed                         │
│  └── Assign action items                        │
└─────────────────────────────────────────────────┘

RISK DASHBOARD:
┌─────────────────────────────────────────────────┐
│  Project: Customer Portal                       │
│  Date: March 15, 2025                           │
│                                                 │
│  Risk Summary:                                  │
│  ├── Critical (7-9):  2                         │
│  ├── Significant (4-6): 3                       │
│  └── Minor (1-3):     4                         │
│                                                 │
│  Top Risks This Week:                           │
│  1. API vendor delay - awaiting Feb 15 beta     │
│  2. Scope creep - 3 new requests this week      │
│                                                 │
│  Recently Mitigated:                            │
│  ✓ Performance concerns - load test passed      │
│                                                 │
│  New Risks:                                     │
│  + Security audit scheduling conflict           │
└─────────────────────────────────────────────────┘

EARLY WARNING INDICATORS:
┌─────────────────────────────────────────────────┐
│  Schedule Risk Indicators:                      │
│  ├── Velocity trending down                     │
│  ├── More work discovered than expected         │
│  ├── Dependencies slipping                      │
│  └── Team working overtime                      │
│                                                 │
│  Technical Risk Indicators:                     │
│  ├── More bugs than usual                       │
│  ├── Integration issues surfacing               │
│  ├── Performance problems in testing            │
│  └── Increasing technical debt                  │
│                                                 │
│  Team Risk Indicators:                          │
│  ├── Low morale or engagement                   │
│  ├── Increased conflicts                        │
│  ├── Knowledge concentrated in few people       │
│  └── High turnover or turnover signals          │
└─────────────────────────────────────────────────┘

Escalation Process

RISK ESCALATION

WHEN TO ESCALATE:
┌─────────────────────────────────────────────────┐
│  Escalate when:                                 │
│  ├── Risk impact exceeds team authority         │
│  ├── Mitigation needs significant resources     │
│  ├── Timeline threatens major commitments       │
│  ├── Risk affects other teams/projects          │
│  └── Customer relationship at stake             │
└─────────────────────────────────────────────────┘

ESCALATION FORMAT:
┌─────────────────────────────────────────────────┐
│  Subject: [Project] Risk Escalation - [Topic]   │
│                                                 │
│  Risk: Third-party API vendor may delay launch  │
│                                                 │
│  Impact if realized:                            │
│  • Launch delayed 4-6 weeks                     │
│  • $500K revenue at risk                        │
│  • Customer commitments affected                │
│                                                 │
│  Current mitigation:                            │
│  • Weekly check-ins with vendor                 │
│  • Identified alternative vendor                │
│                                                 │
│  Options requiring decision:                    │
│  A) Wait and hope: $0 cost, high risk           │
│  B) Start alt vendor work: $30K, 2 weeks        │
│  C) Delay launch proactively: $0, customer mgmt │
│                                                 │
│  Recommendation: Option B                       │
│  Decision needed by: Feb 20, 2025               │
│                                                 │
│  Owner: @pm                                     │
│  Escalated to: @vp_engineering                  │
└─────────────────────────────────────────────────┘

Best Practices

  1. Identify risks early when mitigation is cheaper
  2. Maintain a risk register and review weekly
  3. Assign owners to each significant risk
  4. Define early warning signs and monitor them
  5. Have mitigation plans before risks materialize
  6. Escalate with options not just problems
  7. Celebrate mitigated risks to encourage proactive management
  8. Learn from near-misses in retrospectives

Anti-Patterns

✗ Ignoring risks until they become problems
✗ Risk register that's never updated
✗ No owners assigned to risks
✗ Escalating without proposed solutions
✗ Over-planning for unlikely risks
✗ Not learning from past project risks