4 min leitura • Guide 253 of 877
How to Balance Multiple Client Projects in Development Agency
Development agencies must balance multiple clients without sacrificing quality. GitScrum's workspace dashboard shows all project health at a glance, Reports reveal which projects need attention, and Team Standup exposes capacity issues—giving agency leaders the visibility to make informed resource decisions.
Agency Balancing Challenges
Common Problems
MULTI-CLIENT BALANCE ISSUES:
┌─────────────────────────────────────────────────────────────┐
│ AGENCY PAIN POINTS │
├─────────────────────────────────────────────────────────────┤
│ │
│ ❌ UNEVEN ATTENTION: │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ • Squeaky wheel clients get all attention ││
│ │ • Quiet clients fall behind ││
│ │ • No objective way to prioritize ││
│ │ • React to complaints, not data ││
│ └─────────────────────────────────────────────────────────┘│
│ │
│ ❌ RESOURCE CONFLICTS: │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ • Same developer overbooked on 3 projects ││
│ │ • No visibility into true capacity ││
│ │ • Context switching destroys productivity ││
│ │ • Senior bottleneck across all projects ││
│ └─────────────────────────────────────────────────────────┘│
│ │
│ ❌ QUALITY INCONSISTENCY: │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ • Rush jobs on deadline projects ││
│ │ • Technical debt accumulates differently ││
│ │ • No standard process across clients ││
│ │ • Reviews skipped when busy ││
│ └─────────────────────────────────────────────────────────┘│
│ │
└─────────────────────────────────────────────────────────────┘
Portfolio Management
GitScrum for Agencies
| Feature | Agency Benefit |
|---|---|
| Workspace Dashboard | All clients in one view |
| Project Age Analysis | Spot stagnant projects |
| Activity Heatmap | See engagement distribution |
| Team Standup | Cross-project workload |
| Cumulative Flow | Per-project velocity |
Balancing Strategy
Weekly Review Process
AGENCY PORTFOLIO REVIEW:
┌─────────────────────────────────────────────────────────────┐
│ WEEKLY BALANCE CHECK │
├─────────────────────────────────────────────────────────────┤
│ │
│ MONDAY REVIEW (30 min): │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ 1. Check Workspace Dashboard ││
│ │ • All projects showing healthy progress? ││
│ │ • Any stalled (red indicators)? ││
│ │ ││
│ │ 2. Review Project Age Analysis ││
│ │ • Projects in "stagnant zone"? ││
│ │ • What's blocking progress? ││
│ │ ││
│ │ 3. Check Activity Heatmap ││
│ │ • Balanced activity across clients? ││
│ │ • Any projects with low engagement? ││
│ │ ││
│ │ 4. Team Standup - capacity view ││
│ │ • Who's overloaded? ││
│ │ • Who has capacity? ││
│ │ • Blockers across projects? ││
│ └─────────────────────────────────────────────────────────┘│
│ │
│ REBALANCING ACTIONS: │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ • Shift developers to underserved projects ││
│ │ • Escalate stagnant project blockers ││
│ │ • Adjust sprint commitments if needed ││
│ │ • Communicate delays proactively ││
│ └─────────────────────────────────────────────────────────┘│
│ │
└─────────────────────────────────────────────────────────────┘
Resource Allocation
Assignment Best Practices
- Primary project per dev - One main focus
- Max 2 active projects - Limit context switching
- Dedicated days - "Monday/Tuesday = Client A"
- Buffer capacity - 20% for support/urgent
- Skill matching - Right expertise for each project