Billing

Manage your subscription, payment methods, and billing history. GitScrum billing is seat-based, meaning you pay per team member with access to your workspace.

Understanding Plans

GitScrum offers two tiers designed for different team sizes and needs.

Free Plan

The free tier includes:

• Limited seats for small teams
• Core project management features
• Basic reporting
• Community support

Free plan is ideal for individual developers, small teams evaluating GitScrum, or open-source projects with minimal collaboration needs.

Pro Plan

Pro unlocks the full GitScrum experience:

• Unlimited seats for growing teams
• Advanced analytics and custom reports
• Priority support with faster response times
• Client portal for external stakeholder access
• GitHub, GitLab, Bitbucket integrations
• Custom work schedules per project
• Budget tracking with alerts
• Webhooks and API access

Pro is billed per seat, with options for monthly or annual billing. Annual billing includes a discount compared to monthly payments.

Current Plan

The billing page displays your current subscription status prominently at the top.

Free Plan View

When on the free plan, you'll see:

Pro Plan View

When subscribed to Pro:

Seats Management

Seats represent the number of team members who can access your workspace. This section is only visible on Pro plans.

Usage Overview

A visual progress bar shows seat utilization:

Usage: 8 of 10 seats used
████████░░ 80%
2 seats available

Color coding indicates utilization status:

Adjusting Seats

Modify seat count using the stepper control:

1. Navigate to Billing
2. Locate Seats Management section
3. Use minus/plus buttons or type directly
4. Preview shows pricing impact
5. Confirm to apply changes

Adding Seats

When increasing seats:

• Prorated charge today: Immediate charge for remaining period
• New period total: What your next invoice will be

Example:

Adding 2 seats
Prorated charge today: $12.50
New monthly total: $150.00/mo

Removing Seats

When decreasing seats:

• Changes apply at next billing cycle
• Current period remains unchanged
• Warning displays days until reduction takes effect

Example:

Removing 2 seats
Reduction applies in 15 days
New monthly total from next billing: $100.00/mo

Cancelled Subscription Notice

If your subscription is cancelled but still active:

• Seat adjustments are disabled
• Message explains seats cannot be modified until reactivation
• Current seat count remains until subscription ends

Payment Method

Manage the card used for subscription payments.

Viewing Payment Method

Displays your current card:

VISA
•••• 4242
Expires 12/26

Card brand icon shows alongside:

• Last 4 digits
• Expiration date

Managing Payment Method

Click Manage to open Stripe's billing portal where you can:

• Update card details
• Add new payment method
• Set default payment method
• View payment history

Adding Payment Method

If no card is on file:

1. Click "Add payment method"
2. Redirect to Stripe's secure portal
3. Enter card details
4. Return to GitScrum automatically

All payment processing is handled by Stripe. GitScrum never stores your full card number.

Billing History

Complete record of all invoices generated for your subscription.

Invoice List

Each invoice shows:

Invoice Statuses

Pagination

For accounts with many invoices:

• Page through results (10 per page)
• Navigation shows current page and total
• Prev and Next buttons for navigation

Empty State

New accounts see:

No invoices yet
Invoices will appear here after your first payment

Upgrading to Pro

Convert from free to Pro plan.

Upgrade Flow

1. Click "Upgrade to Pro" button
2. Select billing cycle (monthly or annual)
3. Choose initial seat count
4. Enter payment information
5. Confirm to activate Pro immediately

During Upgrade

You'll specify:

• Billing cycle: Monthly vs annual (annual saves ~17%)
• Seat count: How many team members need access
• Payment method: Card details via Stripe
• Billing information: Company name, address, tax ID (optional)

Billing Information Fields

Cancelling Subscription

End your Pro subscription and return to the free plan.

Before Cancelling

Understand what happens:

• Access continues until current period ends
• No prorated refund for unused days
• Downgrade automatic at period end
• Data preserved but feature access limited

Cancellation Flow

1. Scroll to Danger Zone section (red border)
2. Click "Cancel plan" button
3. Review what you'll lose access to:

• Additional team seats
• Advanced analytics
• Priority support
• Client portal
• Pro integrations

1. Confirm cancellation
2. Notice displays with end date

After Cancellation

The page shows:

⚠ Subscription cancelled

Your subscription has been cancelled.
Access continues until December 31, 2024.
After this date, your workspace will be downgraded to the free plan.

Reactivating

Cancelled subscriptions can be reactivated before the period ends:

1. Visit Billing page
2. Click Reactivate button (if available)
3. Subscription continues without interruption

Understanding Pricing

Per-Seat Model

GitScrum charges per workspace member who needs access:

Monthly: $15/seat/month
Annual: $12/seat/month (billed yearly)

Proration

When changing seats mid-cycle:

Adding seats:

• Charged immediately for remaining days in current period
• Formula: (Days remaining / Days in period) × Price per seat × New seats

Removing seats:

• No refund for current period
• Reduction applies at next billing date

Example Calculations

Scenario: 10-day billing period, $15/seat/month, adding 2 seats with 5 days remaining

Prorated charge = (5/30) × $15 × 2 = $5.00

Frequently Asked Questions

What happens to my data if I downgrade?

All data is preserved. You may lose access to certain features (like advanced reports) but can view historical data. If seat count exceeds free tier limit, you'll need to reduce workspace members.

Can I change from monthly to annual billing?

Yes, contact support or manage through Stripe billing portal. Switching to annual applies a prorated credit for your remaining monthly period.

Are invoices available for accounting?

Yes, all invoices include:

• Itemized charges
• Tax information (if VAT provided)
• Company details
• PDF download for records

What payment methods are accepted?

GitScrum accepts:

• Visa
• Mastercard
• American Express
• Discover
• Most major international cards

All payments processed securely by Stripe.

How do I update billing email?

Billing email is managed through Stripe portal:

1. Click Manage on payment method
2. Update email in Stripe interface
3. Future invoices sent to new address

Related Pages

• Workspace Settings - Manage workspace configuration
• Team Members - Add and remove workspace members
• Profile - Personal account settings