Profile Metrics

Profile Metrics provide data-driven insights into work patterns, capacity utilization, and contribution impact. These analytics help individuals understand their productivity and help managers support team sustainability.

Overview

Metrics are organized into four tabs on the profile page:

Tab	Purpose	Key Indicators
Health	Work-life balance and sustainability	Context switching, load distribution, risk indicators
Capacity	Time utilization and availability	Utilization rate, availability forecast, project distribution
Performance	Productivity trends	Task velocity, sprint contribution
Impact	Value delivered	Revenue impact, story points, contributions

Health Tab

Monitor sustainability and prevent burnout through work pattern analysis.

Context Switching

Measures how often you switch between different projects, which research shows significantly impacts productivity.

Metric	Description	Healthy Range
Simultaneous	Projects actively working on at once	1-3 projects
Switches/Day	Average daily project transitions	Under 5 switches
Focus Score	Concentration indicator (0-100)	70+
Impact	Estimated productivity loss	Under 10%

Status Indicators:

HEALTHY (green): Focus is maintained, manageable load
MONITOR (yellow): Increasing context switches, attention needed
CRITICAL (red): Heavy fragmentation, intervention recommended

Alert Example:

⚠ High context switching detected
Working on 6 projects simultaneously with 12 switches/day.
Estimated 25% productivity impact.

Load Distribution

Analyzes work intensity across time periods.

Metric	Description	Healthy Range
Avg Daily	Average hours worked per day	6-8 hours
Peak	Maximum single-day hours	Under 10 hours
Outside Hrs	Work outside business hours	Under 5%
No Closure	Days without completing any task	Under 3 days

Status Interpretation:

Consistent daily hours indicate sustainable pace
High peak days may indicate crunch or poor estimation
Excessive outside-hours work suggests overload
Long periods without closure may indicate blocked work

Risk Indicators

Early warning signals for potential issues:

Indicator	Warning Threshold	Description
Days without movement	3+ days	No task status updates
Overdue tasks	Any count	Tasks past due date
Engagement score	Below 50	Low activity level

These indicators help identify when someone might be stuck, overwhelmed, or disengaged.

Work-Life Balance

Holistic view of sustainable work patterns:

Metric	Description	Target
Balance	Overall work-life score	70+
Weekend	Weekend days with activity	0-1 per month
Consecutive	Days worked without break	Under 10

Balance Score Calculation:

Factors in regular hours, overtime, weekend work
Adjusts for voluntary vs. required overtime
Higher score = better balance

Capacity Tab

Understand time allocation and future availability.

Utilization Rate

How effectively available time is being used:

Metric	Description	Optimal Range
Available	Total hours available in period	Based on schedule
Worked	Actual hours logged	Tracked from time entries
Utilization	Percentage of time used	70-85%
Ideal	Recommended range	70-85%

Why 70-85%?

Under 70%: Potential underutilization
70-85%: Sustainable productivity
Over 85%: No buffer for unexpected work

Weekly Utilization Chart: Visual bar chart showing utilization by week, making trends visible.

Availability Forecast

Future capacity for planning:

Metric	Description	Calculation
Total	Hours available in forecast period	Based on work schedule
Committed	Hours assigned to scheduled tasks	Sum of estimated hours
Buffer	Reserve for unexpected work	15% of total
Free	Available for new assignments	Total - Committed - Buffer

Example:

Next 2 weeks forecast:
Total: 80 hours
Committed: 50 hours
Buffer: 12 hours
Free: 18 hours

Project Distribution

Breakdown of time across projects:

Classification	Percentage	Interpretation
Anchor (>40%)	High	Primary focus project
Significant (15-40%)	Medium	Regular contribution
Scattered (<15%)	Low	Minor involvement

Optimal Distribution:

1-2 anchor projects for deep focus
2-3 significant projects for variety
Minimal scattered projects (overhead)

Warning: SCATTERED status indicates time fragmented across too many small projects.

Performance Tab

Track productivity trends over time.

Task Completion Velocity

Metric	Description	Trend
Tasks/Week	Average tasks completed	Stable or increasing
Trend	Week-over-week change	Positive = improving
Variance	Consistency of output	Low = consistent

Sprint Contribution

For teams using sprints:

Metric	Description
Points Delivered	Story points completed
Sprint Participation	Percentage of sprint capacity used
Commitment Accuracy	Committed vs. delivered ratio

Quality Indicators

Metric	Description
Reopened Tasks	Tasks returned from done
Bug Rate	Bugs attributed per feature
Review Cycles	Iterations before approval

Impact Tab

Measure contribution value beyond task counts.

Revenue Impact

For billable work:

Metric	Description
Billable Hours	Time logged as billable
Revenue Generated	Billable hours × rate
Client Coverage	Clients worked for

Story Points Delivered

Aggregate effort contribution:

Period	Points	Comparison
This Week	21	+15% vs. average
This Month	84	On target
This Quarter	240	+8% vs. last quarter

Contribution Categories

Category	Examples
Feature Development	New functionality built
Bug Fixes	Issues resolved
Technical Debt	Improvements and refactoring
Documentation	Guides and knowledge base
Support	Team assistance and reviews

Understanding Status Colors

Consistent color coding across all metrics:

Status	Color	Action
HEALTHY / OPTIMAL	Green	Maintain current patterns
GOOD	Green	On track
MONITOR	Yellow	Watch for changes
FRAGMENTED	Orange	Consider consolidation
CRITICAL	Red	Intervention needed

Who Can See Metrics

Viewer	Access Level
Profile owner	Full access to own metrics
Workspace admin	View metrics for all members
Team members	Cannot view others' metrics
External clients	No access

Metrics are private by default with access controlled by role.

Using Metrics Effectively

For Individuals

Monitor Health tab weekly for sustainability
Check Capacity before accepting new work
Track Performance trends, not daily fluctuations
Celebrate Impact achievements

For Managers

Review team Health to prevent burnout
Balance workloads using Capacity data
Support individuals showing warning signs
Recognize high-impact contributions

Common Patterns

Overload Pattern:

High context switching
Extended hours
Weekend work
Low engagement score

Underutilization Pattern:

Low utilization rate
High free capacity
Few projects
Low task velocity

Healthy Pattern:

Focus on 1-2 projects
Sustainable hours
Consistent output
Good work-life balance

Data Sources

Metrics are calculated from:

Source	Metrics Informed
Time tracking	Hours, utilization, billable
Task management	Velocity, completion, status
Sprint data	Points, commitment, burndown
Project assignments	Distribution, context switching

Accuracy depends on:

Consistent time logging
Task status updates
Sprint planning completion
Accurate effort estimates

Frequently Asked Questions

How often do metrics update?

Metrics refresh daily with overnight calculation. Real-time data may lag up to 24 hours.

Can I hide my metrics?

Metrics visibility is role-based. You cannot hide metrics from workspace administrators. You can always see your own metrics.

What if metrics seem wrong?

Verify:

Time entries are logged correctly
Task statuses are current
Sprint assignments are accurate
Check data within expected date range

Do metrics affect my standing?

Metrics are informational, not punitive. They exist to support sustainable work patterns and personal improvement, not performance management.

How far back does history go?

Metrics retain historical data for:

90 days detailed view
1 year summary view
Longer retention for Pro workspaces

Profile - Main profile page
Time Tracking - Logging work hours
Sprints - Sprint management