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General Settings

The General Settings tab contains core workspace configuration options including basic information, branding elements, and the danger zone for workspace deletion.


Basic Information

Workspace Name

The workspace name identifies your workspace throughout GitScrum Studio. It appears in the header, navigation, and workspace selection menus. Choose a name that clearly identifies your organization, team, or client.

The workspace name is required and must be unique within your account. Changing the workspace name does not affect the workspace URL slug, which remains constant after creation.

Description

The description field provides additional context about the workspace purpose. While optional, a good description helps team members understand what projects and work belong in this workspace.

Consider including:

  • Team or department name
  • Primary client or product area
  • Key contacts or resources
  • Links to important documentation

The description appears in workspace listings and selection screens, helping users quickly identify the correct workspace when you have multiple workspaces.


Branding Section

Branding options customize the visual identity of your workspace within GitScrum Studio.

The workspace logo appears in project contexts and workspace identification areas. Upload a square image (recommended minimum 256x256 pixels) in PNG, JPG, or SVG format.

To upload a logo:

  1. Click the upload area or drag and drop an image file
  2. Wait for the upload to complete
  3. The new logo appears immediately

To remove a logo, click the remove button next to the current logo.


Danger Zone

The danger zone contains irreversible actions that require careful consideration.

Delete Workspace

Deleting a workspace permanently removes:

  • All projects within the workspace
  • All tasks, sprints, user stories, and related data
  • All time tracking entries and invoices
  • All team member associations (members are not deleted, just disconnected)

This action cannot be undone. Before deleting, consider:

  • Exporting any data you need to retain
  • Notifying team members who use this workspace
  • Checking for active client projects that might be affected

To delete a workspace:

  1. Scroll to the Danger Zone section
  2. Click the "Delete Workspace" button
  3. Enter the workspace name exactly as shown to confirm
  4. Click "Permanently Delete"

If you are the only workspace owner and have no other workspaces, you will be prompted to create a new workspace or handle account-level settings before deletion completes.


Pro Tips (Once You Are Comfortable)

  • Time-saver: Keep workspace names short but descriptive. You will see them frequently in navigation and switching contexts.
  • Did you know? The workspace logo can be different from your company logo. Some teams use project-specific imagery for quick visual identification.
  • Common mistake: Deleting a workspace thinking data can be recovered. Always export important data before deletion.
  • Power move: Use the description to create a mini-wiki with links to team resources, making onboarding smoother for new members.

Permissions

Only Agency Owners can access and modify General Settings. If you need to make changes but lack permission, contact the workspace owner.


Workspace Identity Best Practices

Choosing the Right Name

Your workspace name is seen throughout GitScrum, so choose wisely:

ScenarioGood NameAvoid
Company"Acme Corporation""AC" or "My Company"
Department"Marketing Team""Team" or "Department"
Client work"Client XYZ Projects""Client1"
Product"Mobile App Development""App"

When to Use Multiple Workspaces

Consider separate workspaces for:

  • Different clients (for confidentiality and billing separation)
  • Distinct departments (when teams don't overlap)
  • Separate products (when release cycles differ significantly)
  • Testing/sandbox (for training new team members)

Keep related work in a single workspace when:

  • Teams frequently collaborate
  • Resources are shared across projects
  • Unified reporting is needed
  • Single billing structure applies

Branding Guidelines

Logo Specifications

For optimal display across GitScrum:

ElementRecommended SizeFormatNotes
Workspace Logo256x256pxPNG, SVGSquare, transparent background
Favicon32x32px or 64x64pxICO, PNGSimple, recognizable

Logo Design Tips

  • Use simple designs that scale well
  • Ensure sufficient contrast with dark backgrounds
  • Test visibility at small sizes
  • Consider using icon-only version of logo
  • Maintain consistent branding across workspaces

Description Content Strategies

For Client Workspaces

Include:

  • Client contact information
  • Contract or project reference numbers
  • Key stakeholders and their roles
  • Links to client documentation
  • Communication preferences

For Internal Teams

Include:

  • Team mission or objectives
  • Key resources and documentation links
  • On-call or escalation contacts
  • Meeting schedule links
  • Team communication channels

Template Example

Team: [Team Name]
Lead: [Name] (@username)
Slack: #channel-name
Wiki: [link]
Goals: [Current quarter objectives]

Workspace Lifecycle Management

Before Deleting a Workspace

Complete this checklist:

  1. Export time tracking data for billing records
  2. Download documents from project document sections
  3. Export wiki content if documentation is valuable
  4. Notify all team members of impending deletion
  5. Archive projects individually if selective retention needed
  6. Cancel any active subscriptions tied to the workspace
  7. Verify no critical client data will be lost

Archiving vs Deleting

If you're unsure about deletion:

Use Archive WhenUse Delete When
May need data laterData is obsolete
Regulatory retention requiredNo compliance requirements
Historical reference valuableClean slate preferred
Temporary pausePermanent end

Archived projects remain accessible but hidden from active views.


Troubleshooting General Settings

Logo Not Displaying

If your uploaded logo doesn't appear:

  1. Check file format (PNG, JPG, SVG supported)
  2. Verify file size (under 5MB recommended)
  3. Clear browser cache (Ctrl+Shift+R)
  4. Try a different browser
  5. Ensure image dimensions are reasonable (not excessively large)

Cannot Delete Workspace

If the delete button is disabled or fails:

  1. Verify you are the Agency Owner
  2. Check that all projects have been reviewed
  3. Ensure no active billing subscriptions block deletion
  4. Contact support if the issue persists

Name Change Not Reflected

If workspace name changes don't appear everywhere:

  1. Refresh the page (F5 or Ctrl+R)
  2. Clear browser cache
  3. Log out and log back in
  4. Note that URL slugs don't change with name changes

How to Report a Problem or Request a Feature

If you encounter issues with general settings or have suggestions, submit feedback through GitScrum Studio. In the Sidebar, click on Support Tickets and open a ticket describing your request.