Email Preferences
Control which emails GitScrum sends to your inbox. Configure notification preferences to receive relevant updates without inbox overload.
Overview
Email preferences are located on your profile page in the sidebar. Each preference toggles a category of emails on or off. Changes save automatically when toggled.
Available Preferences
Offers & Promotions
| Setting | Description |
|---|---|
| Toggle | On/Off |
| Default | Off |
| Content | Special deals, promotional campaigns, discount offers |
When enabled, you'll receive:
- Subscription discount offers
- Holiday promotions
- Partner deals
- Feature bundle offers
When disabled:
- No promotional content sent
- Still receive essential account emails
Product Updates
| Setting | Description |
|---|---|
| Toggle | On/Off |
| Default | On |
| Content | New features, improvements, platform changes |
When enabled, you'll receive:
- New feature announcements
- Major version updates
- UI/UX changes
- Integration additions
- Performance improvements
When disabled:
- No product news sent
- May miss important changes
- Critical updates still sent
Weekly Digest
| Setting | Description |
|---|---|
| Toggle | On/Off |
| Default | On |
| Content | Activity summary, metrics snapshot |
When enabled, you'll receive weekly email with:
- Tasks completed this week
- Time logged summary
- Upcoming deadlines
- Project activity highlights
- Personal productivity metrics
When disabled:
- No weekly summary sent
- View metrics in app instead
Managing Preferences
Changing Settings
- Navigate to your Profile
- Locate Email Preferences in sidebar
- Toggle any preference switch
- Changes save automatically
Visual Feedback
| State | Appearance |
|---|---|
| On | Switch filled/colored |
| Off | Switch empty/gray |
| Updating | Switch disabled briefly |
No confirmation message appears - changes are instant.
Non-Configurable Emails
Certain emails cannot be disabled for security and operational reasons:
Security Notifications
Always sent:
- Password change confirmations
- New device sign-ins
- Two-factor authentication changes
- Suspicious activity alerts
- Account recovery emails
Account Emails
Always sent:
- Email verification
- Welcome email (first time only)
- Account deletion confirmation
- Terms of service updates
Billing Emails
Always sent:
- Invoice receipts
- Payment confirmations
- Payment failures
- Subscription changes
- Plan expiration warnings
Support Emails
Always sent:
- Support ticket responses
- Ticket status changes
Frequency
Product Updates
| Frequency | Trigger |
|---|---|
| As released | Major features |
| Monthly max | Batched minor updates |
| Immediate | Breaking changes |
Weekly Digest
| Frequency | Delivery |
|---|---|
| Weekly | Monday mornings |
| Timezone | Based on profile timezone |
| Skip | If no activity that week |
Promotions
| Frequency | Limit |
|---|---|
| Occasional | Maximum 2 per month |
| Seasonal | Holiday periods |
| Never | Spam or daily sales |
Email Content
Weekly Digest Example
Your GitScrum Weekly Digest
Week of December 16-22, 2024
📊 Your Activity
- 12 tasks completed
- 38 hours logged
- 3 sprints updated
📅 Upcoming
- 4 tasks due this week
- Sprint "Q4 Release" ends Friday
🎯 Highlights
- Closed 95% of sprint commitments
- Focus score: 78 (healthy)
View full details in GitScrum →Product Update Example
New in GitScrum: Time Tracking Reports
We've added powerful new reporting features:
✓ Export timesheets to PDF/CSV
✓ Filter by date range, project, member
✓ Billable vs non-billable breakdown
✓ Client-ready invoice support
Try it now →Best Practices
Recommended Setup
For most users:
| Preference | Setting | Reason |
|---|---|---|
| Offers & Promotions | Off | Unless seeking deals |
| Product Updates | On | Stay informed on changes |
| Weekly Digest | On | Track your progress |
For Minimal Email
If you prefer fewer emails:
| Preference | Setting |
|---|---|
| Offers & Promotions | Off |
| Product Updates | Off |
| Weekly Digest | Off |
You'll still receive security and billing emails.
For Maximum Updates
If you want all communications:
| Preference | Setting |
|---|---|
| Offers & Promotions | On |
| Product Updates | On |
| Weekly Digest | On |
Troubleshooting
Not Receiving Emails
If enabled preferences don't result in emails:
- Check spam folder - GitScrum emails may be filtered
- Verify email address - Ensure profile email is correct
- Add to contacts - Whitelist @gitscrum.com
- Wait for trigger - Some emails only send on specific events
Too Many Emails
If receiving unwanted emails:
- Review preferences - Toggle off unnecessary categories
- Check source - Ensure emails are actually from GitScrum
- Contact support - Report if non-configurable emails seem excessive
Preferences Not Saving
If toggles don't persist:
- Wait for update - Brief loading period
- Refresh page - Verify current state
- Check connection - Ensure internet connectivity
- Try again - Toggle once more
Privacy
Data Usage
Email preferences data:
- Stored in your account profile
- Used only for email delivery decisions
- Not shared with third parties
- Not used for marketing targeting
Unsubscribe Links
All promotional emails include:
- One-click unsubscribe link
- Link to manage preferences
- No questions asked removal
Frequently Asked Questions
Can I change email address for notifications?
Notifications go to your account email. To change, update your profile email address. All notifications will then go to the new address.
Do preferences sync across workspaces?
Email preferences are account-level, not workspace-level. One set of preferences applies to all your workspace memberships.
Can workspace admins see my preferences?
No. Email preferences are private to your account. Admins cannot view or modify your settings.
Will I miss important updates if I turn off Product Updates?
Critical platform changes (downtime, security issues) are sent regardless of preferences. Feature announcements are opt-in.
How do I stop all emails?
You cannot stop security and billing emails. For everything else, toggle all preferences to Off. If you must receive zero emails, consider whether account deletion is appropriate.